Frequently Asked Questions and Resources

Frequently Asked Questions and Resources

Aberdeen Primrose
1701 3rd Ave SE
Aberdeen, SD 57402-1304
(605) 277-4014
aberdeen@primroseretirement.com

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Q: Is rent all-inclusive? What is all included?

A: Yes. Residents receive the following with their rent: 1 noon meal per day, all utilities, cable television, garbage pick-up, transportation, activities, and so much more.

Q: Can you transport residents to doctors and dentists?

A: Yes, we can. We transport residents in our Primrose van to doctors and dentists every day. This service is free to our residents. We also take field trips and go shopping!

Q: Is there a lease?

A: Independent Living and Townhome Villa residents must sign a 3-month lease. The Assisted Living lease is on a month-to-month basis.

Q: How do I reserve an apartment?

A: All you have to do is put down a $500 deposit.

Q: I've heard about Veterans Benefits, what is this?

A: Veterans or widows of veterans can qualify to receive the "Aid and Attendance" benefits from the Veterans Administration, so be sure to contact your local VA representative.

Q: What kind of activities do you offer your residents?

A: Where should we begin?! Our Activities Director is responsible for putting together a calendar full of options. We have a lot of musical entertainment, from pianists to vocalists to bands. We have an exercise program in the Wellness Center that meets several times a week. We have ice cream socials, games, parties, big public events and so much more!

Q: Do you have a garden that residents can enjoy?

A: Yes.

Q: How do I know if my loved one needs independent living or assisted living?

A: Folks who need meals prepared, transportation and social activities would do fine in independent living. Once a resident needs medication management, bathing assistance, dressing and grooming among other types of daily living assistance, assisted living is the best option.

Q: How do I know what level of care my loved one is at?

A: Our Director of Nursing will help make this decision with you. She will complete an assessment prior to your loved one moving in. This assessment is important because this helps us prepare for the arrival of new residents so we know just what to do the moment they walk into the door! We have four levels. The number of care services we provide will determine which level your loved one will be.

Q: Are there visiting hours?

A: No. We have an open-door policy. Family and friends are welcome and encouraged to visit at any time.

Q: Are your doors locked at all times? I’m concerned about people walking in and out who have no business being there.

A: You don’t have to worry about this. We have side doors that are always locked. Our front doors are open during the days when staff is here. The main doors are locked as soon as it gets dark. Family members are given keys to the building so they can come in during locked hours. It’s important that our residents know only those we trust are given keys to.

Frequent Questions — Assisted Living

Q: Do you have staff on site 24 hours a day?

A: Yes. We have staff on site 24 hours a day.

Q: Is rent all-inclusive? What is all included?

A: Yes. Residents receive the following with their rent: 3 meals a day, all utilities, cable television, garbage pick-up, transportation, activities, emergency call system, housekeeping, laundry and so much more.

Q: Can you transport residents to doctors and dentists?

A: Yes, we can. We transport residents in our Primrose van to doctors and dentists appointments. This service is free to our residents. We also take our residents on outings and shopping trips!

Q: Is there a lease?

A: Independent Living and Townhome Villa residents must sign a 3-month lease. The Assisted Living lease is on a month-to-month basis.

Q: How do I reserve an apartment?

A: All you have to do is put down a $500 deposit.

Q: I've heard about Veterans Benefits, what is this?

A: Veterans or widows of veterans can qualify to receive the "Aid and Attendance" benefits from the Veterans Administration, so be sure to contact your local VA representative.

Q: What kind of activities do you offer your residents?

A: Where should we begin?! Our Activities Director is responsible for putting together a calendar full of options. We have a lot of musical entertainment, from pianists to vocalists to bands. We have an exercise program in the Wellness Center that meets several times a week. We have ice cream socials, games, parties, big public events and so much more!

Q: How do you differ from other retirement communities?

A: We are different in a lot of different areas. We are independent and assisted living. Independent folks can choose between living inside the building or in one of our outside villas. We have staff on-site 24 hours a day which is so important. For more information, just call us!

Q: How do I know if my loved one needs independent living or assisted living?

A: Folks who need meals prepared, transportation and social activities would do fine in independent living. Once a resident needs medication management, bathing assistance, dressing and grooming among other types of daily living assistance, assisted living is the best option.

Q: How do I know what level of care my loved one is at?

A: Our Director of Nursing will help make this decision with you. She will complete an assessment prior to your loved one moving in. This assessment is important because this helps us prepare for the arrival of new residents so we know just what to do the moment they walk into the door! We have four levels. The number of care services we provide will determine which level your loved will be.

Q: Are there visiting hours?

A: No. We have an open-door policy. Family and friends are welcome and encouraged to visit at any time.

Q: Are your doors locked at all times? I’m concerned about people walking in and out who have no business being there.

A: You don’t have to worry about this. We have side doors that are always locked. Our front doors are open during the days when staff is here. The main doors are locked as soon as it gets dark. Family members are given keys to the building so they can come in during locked hours. It’s important that our residents know only those we trust are given keys to.